Employment

Children’s Discovery Museum of San Jose is a fun place to work, learn and play.

To manage our unique community institution — improving visitor experience for our diverse audience, challenging ourselves to participate and meet community needs, and competing effectively against the growing number of “pay for play” franchises and theme-based activity centers — we employ an integrated management process. This focused approach effectively links functions, activities and information throughout the organization so that operational strategies, service initiatives, new exhibit and program ideas, and funding and marketing opportunities benefit from multiple perspectives. Through this approach, Museum staff become vested in each other’s success.
 
Children’s Discovery Museum of San Jose is an Equal Opportunity Employer. Employment Application

Current Openings


Admissions Cashier

Non-exempt, part-time (Tuesday through Sunday, 10:00 a.m. – 5:00 p.m.); this frontline position interfaces with the public to process admissions tickets and memberships, greet visitors and provide information, make announcements, and help direct the flow of visitors in the front lobby area. This individual will be energetic, organized, accurate, familiar with basic computer skills, and able to demonstrate outstanding visitor service skills while working with a diverse audience. Previous experience in visitor service, retail, or working with children is desirable.
 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org


Birthday Party Host

Responsibilities: Under the general direction of the Birthday Party Coordinator, the Birthday Party Host is responsible for facilitating fast-paced children’s birthday parties. This includes setting up decorations and supplies, greeting and interacting with guests, facilitating activities, serving food, and basic clean-up.

Job Duties:
  • Set up all decorations and supplies, tables, birthday signs, etc.;
  • Greet all visitors upon arrival with a positive and professional demeanor; provide courteous, helpful and knowledgeable visitor service;
  • Communicating with the party clients (parents), facilitate party within the time frame allotted. This may include serving food, facilitating and leading special themed or interactive activities, leading flow of party (singing, cake, presents);
  • Wrap up of party includes completion of paperwork and final payment in the Altru software program;
  • Learn emergency evacuation procedures and be prepared to implement them as necessary;
  • Responsible for ensuring the birthday party room is clean prior to and after each weekend of parties;
  • Available and willing to work weekend shifts; and
  • Perform other duties as required.
Education/Experience Any combination of education and experience providing the knowledge for successful performance would be qualifying. Minimum employment standards are:
  • Excellent communication skills – verbal and written;
  • Cash handling experience a plus;
  • Able to lift 20 lbs.;
  • Basic accounting, record keeping, and computer skills and
  • Comfortable working with Excel, Adobe Acrobat and Microsoft Word software.
This job description should not be construed to imply that these requirements are the exclusive standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as may be required by his or her supervisor.  Children's Discovery Museum is an at-will, equal opportunity employer.
 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org


Discovery Train Operator

Status: Part-time; non-exempt

Summary: Under the direction and supervision of the Exhibits and Facilities Supervisor, the Discovery Train Operator operates the Discovery Train as a member of the Discovery Train team.
Responsibilities:
  • Responsible for the safe and efficient operation of the train
  • Perform safety checks on the train before operating the train and at the end of the day
  • Ensure that the train is clean and ready for visitors to ride
  • Assemble the line cue using fencing for safety
  • Safety and efficiently oversee the loading/unloading of the train
  • Log the number of riders each trip and time the route
  • Drive the train on the established path around the exterior of the museum
  • At the end of the schedule, breakdown and store the line cue fencing and signage
  • Return and uncouple the train in its parking spot located in the service yard
  • Connect the train engine to its charger at the end of the day
  • Cover each car and the engine
  • Record and record any issues of the Exhibits and Facilities Supervisor when they arise
  • Debrief: report to Exhibits and Facilities Supervisor at the end of the day
Operator Requirements:
  • At least 18 years of age
  • Valid California driver’s license
  • Clean driving record
  • Able to lift 25 lbs. to move materials needed
  • Comfortable working outdoors
  • Excellent Communication skills
This job description should not be construed to imply that these requirements are exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by his or her supervisor. Children’s Discovery Museum is an at-will equal opportunity employer.
 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org


Events Specialist

Part-time; Non–Exempt. This entry-level position works on an as-needed schedule that is primarily nights and weekends for Museum facility rentals and special events. Hours and days will vary. Events Specialists perform a wide array of duties; this includes but is not limited to:
  • Setting up and breakdown of tables, chairs, pipe and drape;
  • Learning the Museum’s programs and assist as required;
  • Promoting the Museum and its programs to visitors;
  • Assisting in the opening and closing of exhibits;
  • Attending event briefings and trainings, exhibit and sound system training, and
  • Enhancing each visitor’s Museum discovery and experience through interaction, guidance, and superior visitor service.
The ideal candidate will have a high school diploma or equivalent or be 18+ years of age; the ability to work with a wide range of culturally diverse clients of all ages; and have a strong interest in engaging with the public. Previous experience in the hospitality or customer service industry a plus.
 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org


Exhibit Specialist

Part-time; non-exempt; weekdays and weekends, half-day shifts available. The Exhibit Specialist assists in the opening/closing procedures of the Museum, understands and demonstrates his/her knowledge of the Museum’s general themes and exhibits, and actively interacts with children and adults to enhance their enjoyment and learning experiences. Exhibit Specialists are also trained as greeters for scheduled field trips/groups, and should feel comfortable speaking in front of large groups. Must be outgoing and have a professional demeanor. A strong interest in teaching or education, or prior experience working with children is necessary, as well as good communication and visitor service skills.
 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org


Marketing and Communications Associate

Full time; Exempt.

The Opportunity

At Children’s Discovery Museum of San Jose, we strive to inspire creativity, curiosity, and lifelong learning in all the children of our community. We believe that today’s children become tomorrow’s visionaries. We also know that parents and educators are looking for new and innovate ways to develop the next generation into world-changing leaders. With over 150 interactive exhibits and programs, we are here to make early childhood education a joyous experience. So far, we’ve welcomed over 9 million visitors since we opened in 1990. Join our team and help us reach the next 9 million.

The Team

Marketing and communications is integral to reaching new audiences and helping them discover all the wonder and learning within our purple walls. The Marketing Team drives the museum’s revenue and attendance goals by finding and connecting with new and diverse consumers who can benefit from coming to the museum.

As part of the Marketing Team, the Marketing and Communications Associate role involves social media, strategic and creative marketing outreach, content creation and asset management for written and visual media communications that help meet our goals. The Marketing Team also supports fundraising, including creative and logistical help for the museum’s annual fundraising gala.

The Role

The Marketing and Communications Associate will create social media strategies to drive audience, build community, and brand the museum as a leader in interactive learning. This artistic role involves every aspect of media, from photography and videography to graphic design, and creative copywriting. This will take the form of original content and videos for ads, soft promotions, and thought leadership initiatives. The role also includes creating and implementing content calendars, and maintaining media libraries and archives.

As a nonprofit, we have big goals and a cozily small team. The Marketing Team provides opportunities for growth as you learn to influence strategy, participate in the growth of the museum’s digital marketing program, and play a role in building brand awareness and driving customer acquisition. You’ll also market exhibits, programs, and events. Occasionally, you’ll have to work special events in the evenings and weekends.

Read the Full Job Description

 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org
 


Program Specialist

Part-time; non-exempt. Program Specialists are familiar with all exhibits and are primarily responsible for facilitating programmatic activities in the areas of the Kids' Garden, the Wonder Cabinet (focuses on early childhood education), the Art Loft, and The Lee and Diane Brandenburg Theatre. This position works with the public in a one-on-one teaching capacity and requires a high level of interactive skills and judgment. Specialists will also manage and maintain program spaces; handle materials preparation and maintenance; assess programs and provide feedback to Program Developers regarding successes and challenges of activities. Qualified candidates will have a high school diploma or equivalent, prior experience working with children, and have an interest in a career in education. Experience or coursework in education, early childhood education, art, drama, environmental studies or science is necessary, as well as commitment to positive visitor service.
 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org


Special Event Porter

Part-time; exempt

Summary:

Under the general direction of the Facilities Supervisor, the Special Event Porter provides ongoing event support during special events at the Museum. As part of a dynamic team, his position provides custodial support, including set up and breakdown assistance, for events such as; corporate events, holiday parties, cultural celebrations, birthday parties, private family and member related events.

Responsibilities:

The part-time Special Event Porter job responsibilities for the custodial support include:

  • Prompt response to custodial needs including emptying trash, wiping down tables, sweeping, mopping, setting up and re-setting the Museum spaces
  • Ensuring that the museum is clean and ready for visitors
  • Safely and efficiently responding to radio calls for support
  • Reporting any issues to the Facilities Supervisor or Sales Manager
  • Providing support to vendors or caterers by ensuring their spaces are clean and ready for the event
  • Promptly responding to customer or staff requests for spot cleaning or trash removal
  • Professional behavior at all times as a representative of CDM
  • Making sound judgment using on-the-spot problem solving and handling unexpected situations
  • as well as delivering a high level of customer service.

Operator Requirements:

  • At least 18 Years of age
  • Able to lift 25 lbs. to move materials needed
  • Being comfortable working outdoors
  • Strong English speaking skills, bilingual a plus
  • Must be able to work a flexible schedule mostly evenings and weekends

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by his or her supervisor. Children's Discovery Museum is an at-will, equal opportunity employer.

 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org
 


Youth Programs Facilitator

Status: Part-time; non-exempt, temporary position

Supervisor: Youth Educator

Summary:

Assist the Youth Educator with development, facilitation and technological aspects of after school programs for middle school youth in the CDMedia.Studio at Children’s Discovery Museum of San Jose. The Media Studio provides programming after school and on weekends that fosters learning in areas of multimedia production, and includes a strong component of documentation and reflection. Current projects include a youth produced website, www.getchy.com, and service learning programs that include a digital photography, video and newsletter component.

Responsibilities:

Position is focused on task follow through and high customer interaction. Judgement in day to day problem solving and service will impact museum resources. Expectations and experience required are described below.

  • Preparing for daily programs and cleaning-up after programs
  • Assisting youth in developing products created for public viewing (films, video, magazines, Web pages), including knowledge of current trends, facilitation techniques for youth development, and a keen sense of the balance between process and product when working with youth
  • Saturday schedule; occasional evenings

Education/Experience

Any combination of education and experience providing the knowledge for successful performance would be qualifying. Minimum employment standards are:

  • High School diploma or equivalent
  • Previous experience working with adolescents
  • Familiarity with the use of digital still and video equipment
  • Familiarity with a variety of industry standard multimedia tools such as Adobe Photoshop, Adobe Illustrator, Web design tools, and digital video editing software
  • Familiarity with both PC and MAC operating systems
  • Excellent communication skills with multiple audiences including youth, parents, and community members

Special Skills

Spanish language skills highly desirable.

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by his or her supervisor. Children's Discovery Museum is an at-will, equal opportunity employer.

 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org