Employment

Children’s Discovery Museum of San Jose is a fun place to work, learn and play.

To manage our unique community institution — improving visitor experience for our diverse audience, challenging ourselves to participate and meet community needs, and competing effectively against the growing number of “pay for play” franchises and theme-based activity centers — we employ an integrated management process. This focused approach effectively links functions, activities and information throughout the organization so that operational strategies, service initiatives, new exhibit and program ideas, and funding and marketing opportunities benefit from multiple perspectives. Through this approach, Museum staff become vested in each other’s success.
 
Children’s Discovery Museum of San Jose is an Equal Opportunity Employer. Employment Application

Current Openings


Admissions Cashier

Non-exempt, part-time (Tuesday through Sunday, 10:00 a.m. – 5:00 p.m.); this frontline position interfaces with the public to process admissions tickets and memberships, greet visitors and provide information, make announcements, and help direct the flow of visitors in the front lobby area. This individual will be energetic, organized, accurate, familiar with basic computer skills, and able to demonstrate outstanding visitor service skills while working with a diverse audience. Previous experience in visitor service, retail, or working with children is desirable.
 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org

Birthday Party Coordinator

Part-time; non-exempt;

Responsibilities:

Under the general direction of the Event Supervisor, the Birthday Party Coordinator organizes all aspects of the birthday party program, including responding to interested individuals, reserving parties in Altru software and Outlook, coordinating with the client each party and ordering necessary supplies. This position is focused on task follow through and high customer interaction.

Job Duties:
  • Schedule, coordinate and manage all birthday party requests. Send out necessary contracts, confirmations, and other information in a timely manner;
  • Follow up with customers on a regular basis;
  • Create and organize birthday party activities;
  • Prepare files for each birthday for day of the event including notes, invoices, thank you notes, food orders and guest lists;
  • Facilitate the scheduled birthday parties when deemed necessary;
  • Responsible for ensuring the birthday party room is clean prior to and after each weekend of parties;
  • Available and willing to work weekend shifts;
  • Provides courteous, helpful and knowledgeable customer service.
Education/Experience:

Any combination of education and experience providing the knowledge for successful performance would be qualifying. Minimum employment standards are:

  • High School Diploma or equivalent;
  • One year of previous supervisory and visitor service or event coordination experience is necessary;
  • Able to lift 20 lbs.;
  • Excellent communication skills – verbal and written;
  • Basic accounting, record keeping, and computer skills and
  • Comfortable working with Excel, Adobe Acrobat and Microsoft Word software.

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by his or her supervisor. Children's Discovery Museum is an at-will, equal opportunity employer.

 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org
 

Discovery Train Operator

Status: Part-time; non-exempt

Summary: Under the direction and supervision of the Exhibits and Facilities Supervisor, the Discovery Train Operator operates the Discovery Train as a member of the Discovery Train team.
Responsibilities:
  • Responsible for the safe and efficient operation of the train
  • Perform safety checks on the train before operating the train and at the end of the day
  • Ensure that the train is clean and ready for visitors to ride
  • Assemble the line cue using fencing for safety
  • Safety and efficiently oversee the loading/unloading of the train
  • Log the number of riders each trip and time the route
  • Drive the train on the established path around the exterior of the museum
  • At the end of the schedule, breakdown and store the line cue fencing and signage
  • Return and uncouple the train in its parking spot located in the service yard
  • Connect the train engine to its charger at the end of the day
  • Cover each car and the engine
  • Record and record any issues of the Exhibits and Facilities Supervisor when they arise
  • Debrief: report to Exhibits and Facilities Supervisor at the end of the day
Operator Requirements:
  • At least 18 years of age
  • Valid California driver’s license
  • Clean driving record
  • Able to lift 25 lbs. to move materials needed
  • Comfortable working outdoors
  • Excellent Communication skills
This job description should not be construed to imply that these requirements are exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by his or her supervisor. Children’s Discovery Museum is an at-will equal opportunity employer.
 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org

Events Specialist

Part-time; Non–Exempt. This entry-level position works on an as-needed schedule that is primarily nights and weekends for Museum facility rentals and special events. Hours and days will vary. Events Specialists perform a wide array of duties; this includes but is not limited to:
  • Setting up and breakdown of tables, chairs, pipe and drape;
  • Learning the Museum’s programs and assist as required;
  • Promoting the Museum and its programs to visitors;
  • Assisting in the opening and closing of exhibits;
  • Attending event briefings and trainings, exhibit and sound system training, and
  • Enhancing each visitor’s Museum discovery and experience through interaction, guidance, and superior visitor service.
The ideal candidate will have a high school diploma or equivalent or be 18+ years of age; the ability to work with a wide range of culturally diverse clients of all ages; and have a strong interest in engaging with the public. Previous experience in the hospitality or customer service industry a plus.
 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org

Exhibit Specialist

Part-time; non-exempt; weekdays and weekends, half-day shifts available. The Exhibit Specialist assists in the opening/closing procedures of the Museum, understands and demonstrates his/her knowledge of the Museum’s general themes and exhibits, and actively interacts with children and adults to enhance their enjoyment and learning experiences. Exhibit Specialists are also trained as greeters for scheduled field trips/groups, and should feel comfortable speaking in front of large groups. Must be outgoing and have a professional demeanor. A strong interest in teaching or education, or prior experience working with children is necessary, as well as good communication and visitor service skills.
 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org

Facility Operation and Maintenance Supervisor

Status: Full-time; non-exempt
Dept: 30100/30111
Supervisor: Facility Operation and Maintenance Manager

Summary:

Under the general direction of the Facility Operation and Maintenance Manager, the Facility Operation and Maintenance Technician ensures that the CDM facilities are safe, clean, well-operating and maintained. This position directly accomplishes our core purpose of creating great and unique spaces in which to work, play, and learn.

Responsibilities:

Works within strategic framework and established goals and objectives with varied autonomy depending on level. Focus is on project/program delivery and execution. Applies technical knowledge to achieve results. Problem analysis and creative solutions impact museum resources. Expectations and experience required described below.

• Perform facility operation, preventive maintenance and repairs;
• Complete facility Work Orders;
• Assist in the development of facility operation and maintenance schedule and budget;
• Maintain exhibit and facility work spaces, tools, and equipment;
• Maintain stock of facility parts, and supplies;
• Perform minor electrical, plumbing, and HVAC repairs;
• Understand and operate the HVAC building management software
• Manage and direct janitorial contractors
• Cultivate relationships with key vendors, contractors and city contacts
• Assist with the install and de-install of traveling exhibits;
• Provide on-site traveling exhibit support including painting, lighting, flooring, etc;
• Perform other duties as requested.
• Perform Exhibit King responsibilities as per required by schedule;
• Support facility event rentals;
• Manage 3-4 part-time staff members to operate and maintain the Discovery Express train.

Knowledge, Skills, and Abilities:

• Knowledge of facility operation and maintenance practice;
• Knowledge of basic HVAC, electrical, and plumbing systems and operations;
• Skilled in basic repair practices for plumbing, electrical, lighting, painting, and carpentry;
• Skilled in computer based work management system;
• Ability to plan and integrate multiple work tasks;
• Ability to diagnose and problem solve basic building systems and functions;
• Strong ability to work in a team; and
• Ability to work independently.

Education/Experience

Any combination of education and experience providing the required knowledge and skills are qualifying. Minimum employment standards are:

• High School diploma; and
• Three years of comparable experience in facility maintenance and operations.

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by his or her supervisor. Children's Discovery Museum is an at-will, equal opportunity employer.
 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org

Program Specialist

Part-time; non-exempt. Program Specialists are familiar with all exhibits and are primarily responsible for facilitating programmatic activities in the areas of the Kids' Garden, the Wonder Cabinet (focuses on early childhood education), the Art Loft, and The Lee and Diane Brandenburg Theatre. This position works with the public in a one-on-one teaching capacity and requires a high level of interactive skills and judgment. Specialists will also manage and maintain program spaces; handle materials preparation and maintenance; assess programs and provide feedback to Program Developers regarding successes and challenges of activities. Qualified candidates will have a high school diploma or equivalent, prior experience working with children, and have an interest in a career in education. Experience or coursework in education, early childhood education, art, drama, environmental studies or science is necessary, as well as commitment to positive visitor service.
 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org

Science Outreach Educator

Full-time; Non-exempt. The primary responsibility for this position is to coordinate and lead Family Science Nights, one of the museum’s signature science outreach programs designed to encourage children and their caregivers to experience the fun and magic of science exploration in a relaxed community setting. These interactive programs take place on school campuses during designated weekday evenings and provide engaging science learning through themed activities. Successful program implementation requires organization and attention to detail, flexibility, the ability to communicate effectively with a wide range of participants, and a passion for sharing the excitement of science through inquiry and play. Complete Job Description Informational Flyer
 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org

Youth Programs Facilitator

Status: Part-time; non-exempt, temporary position

Supervisor: Youth Program Developer

Summary:

Assisting the Youth Program Developer with the development, facilitation, and technological logistics of our after school program Discovery Youth, which serves middle school youth on site at Children’s Discovery Museum of San Jose. Discovery Youth provides programming after school and on weekends that fosters learning in areas of multimedia production and includes a strong component of documentation and reflection. Current program projects include service learning opportunities, digital photography, videography, and documentary film making that explores social justice issues.

Responsibilities:

The position requires someone who can multitask, be engaging and flexible, has high problem solving skills, and can make sound judgements when dealing with groups. Further responsibilities are as follows:

  • Assisting in the implementation of Discovery Youth programs, including interacting with young adolescent participants, ensuring safety, and communicating with parents
  • Preparing for daily programs and cleaning-up after programs
  • Assisting youth in developing products created for public viewing (films, video, magazines, Web pages), including knowledge of current trends, facilitation techniques for youth development, and a keen sense of the balance between process and product when working with youth.
  • Schedule: Tuesday-Thursday afternoons/ evenings, Saturdays.

Education/Experience

Any combination of education and experience providing the knowledge for successful performance would be qualifying. Minimum employment standards are:

  • High School diploma or equivalent
  • Previous experience working with adolescents
  • Familiarity with the use of digital still and video equipment
  • Familiarity with a variety of industry standard multimedia tools such as Adobe Photoshop, Adobe Premiere, Web design tools, and digital video editing software
  • Familiarity with both PC and MAC operating systems
  • Excellent communication skills with multiple audiences including youth, parents, and community members

Special Skills

Spanish language skills highly desirable.

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by his or her supervisor. Children's Discovery Museum is an at-will, equal opportunity employer.

 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org