Employment

Children’s Discovery Museum of San Jose is a fun place to work, learn and play.

To manage our unique community institution — improving visitor experience for our diverse audience, challenging ourselves to participate and meet community needs, and competing effectively against the growing number of “pay for play” franchises and theme-based activity centers — we employ an integrated management process. This focused approach effectively links functions, activities and information throughout the organization so that operational strategies, service initiatives, new exhibit and program ideas, and funding and marketing opportunities benefit from multiple perspectives. Through this approach, Museum staff become vested in each other’s success.
 
Children’s Discovery Museum of San Jose is an Equal Opportunity Employer. Employment Application

Current Openings


Admissions Cashier

Non-exempt, part-time (Tuesday through Sunday, 10:00 a.m. – 5:00 p.m.); this frontline position interfaces with the public to process admissions tickets and memberships, greet visitors and provide information, make announcements, and help direct the flow of visitors in the front lobby area. This individual will be energetic, organized, accurate, familiar with basic computer skills, and able to demonstrate outstanding visitor service skills while working with a diverse audience. Previous experience in visitor service, retail, or working with children is desirable.
 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org


Birthday Party Coordinator

Full-time; non-exempt;

Responsibilities:

Under the general direction of the Events Supervisor, the Birthday Party Coordinator organizes all aspects of the birthday party program, including responding to interested individuals, reserving parties in Altru software and Outlook, coordinating with the client each party and ordering necessary supplies. This position is focused on task follow through and high customer interaction.

Job Duties:
  • Schedule, coordinate and manage all birthday party requests;
  • Send out necessary contracts, confirmations, and other information in a timely manner;
  • Follow up with customers on a regular basis;
  • Create and organize birthday party activities;
  • Prepare files for each birthday for day of the event including notes, invoices, thank you notes, food orders and guest lists;
  • Facilitate the scheduled birthday parties when deemed necessary;
  • Assist the Events Supervisor with hiring new birthday party hosts;
  • Responsible for ensuring the birthday party room is clean prior to and after each weekend of parties;
  • Available and willing to work evenings and weekend shifts, minimum of 2 weekend days per month;
  • Support the Events Supervisor, when needed, at after-hours or off-site events.
Education/Experience:

Any combination of education and experience providing the knowledge for successful performance would be qualifying. Minimum employment standards are:

  • High School Diploma or equivalent;
  • One year of previous supervisory and visitor service or event coordination experience is necessary;
  • Able to lift 25 lbs.;
  • Excellent communication skills – verbal and written;
  • Basic accounting, record keeping, and computer skills and
  • Comfortable working with Excel, Adobe Acrobat and Microsoft Word software.

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by his or her supervisor. Children's Discovery Museum is an at-will, equal opportunity employer.

 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org
 


Birthday Party Host

Responsibilities: Under the general direction of the Birthday Party Coordinator, the Birthday Party Host is responsible for facilitating fast-paced children’s birthday parties. This includes setting up decorations and supplies, greeting and interacting with guests, facilitating activities, serving food, and basic clean-up.

Job Duties:
  • Set up all decorations and supplies, tables, birthday signs, etc.;
  • Greet all visitors upon arrival with a positive and professional demeanor; provide courteous, helpful and knowledgeable visitor service;
  • Communicating with the party clients (parents), facilitate party within the time frame allotted. This may include serving food, facilitating and leading special themed or interactive activities, leading flow of party (singing, cake, presents);
  • Wrap up of party includes completion of paperwork and final payment in the Altru software program;
  • Learn emergency evacuation procedures and be prepared to implement them as necessary;
  • Responsible for ensuring the birthday party room is clean prior to and after each weekend of parties;
  • Available and willing to work weekend shifts; and
  • Perform other duties as required.
Education/Experience Any combination of education and experience providing the knowledge for successful performance would be qualifying. Minimum employment standards are:
  • Excellent communication skills – verbal and written;
  • Cash handling experience a plus;
  • Able to lift 20 lbs.;
  • Basic accounting, record keeping, and computer skills and
  • Comfortable working with Excel, Adobe Acrobat and Microsoft Word software.
This job description should not be construed to imply that these requirements are the exclusive standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as may be required by his or her supervisor.  Children's Discovery Museum is an at-will, equal opportunity employer.
 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org


Discovery Train Operator

Status: Part-time; non-exempt

Summary: Under the direction and supervision of the Exhibits and Facilities Supervisor, the Discovery Train Operator operates the Discovery Train as a member of the Discovery Train team.
Responsibilities:
  • Responsible for the safe and efficient operation of the train
  • Perform safety checks on the train before operating the train and at the end of the day
  • Ensure that the train is clean and ready for visitors to ride
  • Assemble the line cue using fencing for safety
  • Safety and efficiently oversee the loading/unloading of the train
  • Log the number of riders each trip and time the route
  • Drive the train on the established path around the exterior of the museum
  • At the end of the schedule, breakdown and store the line cue fencing and signage
  • Return and uncouple the train in its parking spot located in the service yard
  • Connect the train engine to its charger at the end of the day
  • Cover each car and the engine
  • Record and record any issues of the Exhibits and Facilities Supervisor when they arise
  • Debrief: report to Exhibits and Facilities Supervisor at the end of the day
Operator Requirements:
  • At least 18 years of age
  • Valid California driver’s license
  • Clean driving record
  • Able to lift 25 lbs. to move materials needed
  • Comfortable working outdoors
  • Excellent Communication skills
This job description should not be construed to imply that these requirements are exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by his or her supervisor. Children’s Discovery Museum is an at-will equal opportunity employer.
 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org


Events Specialist

Part-time; Non–Exempt. This entry-level position works on an as-needed schedule that is primarily nights and weekends for Museum facility rentals and special events. Hours and days will vary. Events Specialists perform a wide array of duties; this includes but is not limited to:
  • Setting up and breakdown of tables, chairs, pipe and drape;
  • Learning the Museum’s programs and assist as required;
  • Promoting the Museum and its programs to visitors;
  • Assisting in the opening and closing of exhibits;
  • Attending event briefings and trainings, exhibit and sound system training, and
  • Enhancing each visitor’s Museum discovery and experience through interaction, guidance, and superior visitor service.
The ideal candidate will have a high school diploma or equivalent or be 18+ years of age; the ability to work with a wide range of culturally diverse clients of all ages; and have a strong interest in engaging with the public. Previous experience in the hospitality or customer service industry a plus.
 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org


Exhibit Specialist

Part-time; non-exempt; weekdays and weekends, half-day shifts available. The Exhibit Specialist assists in the opening/closing procedures of the Museum, understands and demonstrates his/her knowledge of the Museum’s general themes and exhibits, and actively interacts with children and adults to enhance their enjoyment and learning experiences. Exhibit Specialists are also trained as greeters for scheduled field trips/groups, and should feel comfortable speaking in front of large groups. Must be outgoing and have a professional demeanor. A strong interest in teaching or education, or prior experience working with children is necessary, as well as good communication and visitor service skills.
 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org


FoodShed Sous-Chef

Status: non-exempt, regular full-time
Supervisor: Culinary Ambassador

Summary
The Sous-Chef is the face of FoodShed and the primary liaison between FoodShed and our guests, both visitors and CDM staff and managers.

Responsibilities:
• Ensure customer satisfaction through the consistent and timely preparation of high quality, delicious, food and excellent guest service
• Work with the Assistant Kitchen Manager and Culinary Ambassador to train, lead, and manage the kitchen team to prepare food according to FoodShed standards
• Safety Officer-Maintain a safe and clean work environment, including ensuring that all kitchen staff follow health codes, uniform requirements, and basic safety and sanitation processes.
• Collaborate with Culinary Ambassador to create recipes for specials and seasonal menu changes
• Control food cost and quality by following proper requisition of products from storage areas, product storage procedures, standard recipes and waste control procedures including checking and maintaining proper food holding and refrigeration temperature control points.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Interact with customers, including children, parents, teachers and any customer pleasantly, effectively, in timely and positive manner (and ensure all other kitchen staff do the same)
• When Culinary Ambassador is not available, the Sous will be the point person at FoodShed

Opening
• Check notes from closing manager to ensure all necessary prep and stocking is documented
• Check schedule and determine if any adjustments are necessary
• Create and distribute prep lists for each station daily
• Determine the most appropriate station to work based on staffing needs and expected level of business
• Oversee cash-register set up

Closing
• Maintain inventory and place orders
A) Conduct an inventory at close of shift for both prepared and whole foods.
B) Put ordering/prep needs on closing sheet.
C) If necessary, order food products according to predetermined product specifications; verify orders received in correct unit count and condition and deliveries are received in accordance with the restaurant’s receiving policies and procedures.

Catering Responsibilities: The first project will be to become the first choice for catering in-house Birthday Parties. The second goal is to have FoodShed become a promoted option for after-hours events at the Museum. The third project is to develop a To-Go lunch program for Downtown San Jose businesses and organizations.

Education/Experience:
Any combination of education or experience providing the required knowledge and skills is qualifying. Minimum employment standards are:
• Minimum two years of experience managing staff in a food service establishment.
• Certification in safe food handling

Qualities/Skills
The position requires sound judgment and diplomacy in all interactions with staff and visitors who represent a diversity of ethnic, cultural, social and economic backgrounds in accordance with the Museum’s Welcoming Statement.

The Sous-Chef must be flexible and responsive when it comes to schedule to ensure not only the day-to-day operations but that also special events run smoothly.

Solid knife skills and the ability to train other members of the staff on the proper use of all kitchen equipment.

Physical Requirements
Able to stand and walk up to 7 hours per day. Able to lift and maneuver loads of up to 30 lbs

This job description is not be construed to imply that these requirements are the exclusive standards for the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by his/her supervisor.
 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org
 


Garden Ecology Program Developer

Full Time, Exempt: Connect kids with nature! The Garden Ecology Program Developer oversees programming and maintenance within Bill’s Backyard: Bridge to Nature, our half-acre garden and nature play space where young children develop empathy through unstructured nature play and explore local ecology, seasonal and cultural vegetable planting, and sustainable outdoor practices. The Garden Ecology Program Developer is responsible for developing facilitated nature-based science and art activities, acquiring and managing materials, planting and maintaining vegetable beds, and training part-time museum staff to facilitate projects and explorations in Bill’s Backyard. The Garden Ecology Program Developer will also collaborate with school groups, museum-based youth programs, and community partners to leverage Bill’s Backyard as a site for broader garden-based and environmental learning opportunities. Read the Full Job Description | Flier
 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org


Program Specialist

Part-time; non-exempt. Program Specialists are familiar with all exhibits and are primarily responsible for facilitating programmatic activities in the areas of the Kids' Garden, the Wonder Cabinet (focuses on early childhood education), the Art Loft, and The Lee and Diane Brandenburg Theatre. This position works with the public in a one-on-one teaching capacity and requires a high level of interactive skills and judgment. Specialists will also manage and maintain program spaces; handle materials preparation and maintenance; assess programs and provide feedback to Program Developers regarding successes and challenges of activities. Qualified candidates will have a high school diploma or equivalent, prior experience working with children, and have an interest in a career in education. Experience or coursework in education, early childhood education, art, drama, environmental studies or science is necessary, as well as commitment to positive visitor service.
 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org


Special Event Porter

Part-time; exempt

Summary:

Under the general direction of the Facilities Supervisor, the Special Event Porter provides ongoing event support during special events at the Museum. As part of a dynamic team, his position provides custodial support, including set up and breakdown assistance, for events such as; corporate events, holiday parties, cultural celebrations, birthday parties, private family and member related events.

Responsibilities:

The part-time Special Event Porter job responsibilities for the custodial support include:

  • Prompt response to custodial needs including emptying trash, wiping down tables, sweeping, mopping, setting up and re-setting the Museum spaces
  • Ensuring that the museum is clean and ready for visitors
  • Safely and efficiently responding to radio calls for support
  • Reporting any issues to the Facilities Supervisor or Sales Manager
  • Providing support to vendors or caterers by ensuring their spaces are clean and ready for the event
  • Promptly responding to customer or staff requests for spot cleaning or trash removal
  • Professional behavior at all times as a representative of CDM
  • Making sound judgment using on-the-spot problem solving and handling unexpected situations
  • as well as delivering a high level of customer service.

Operator Requirements:

  • At least 18 Years of age
  • Able to lift 25 lbs. to move materials needed
  • Being comfortable working outdoors
  • Strong English speaking skills, bilingual a plus
  • Must be able to work a flexible schedule mostly evenings and weekends

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by his or her supervisor. Children's Discovery Museum is an at-will, equal opportunity employer.

 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org
 


Summer of Service (SOS) Van Driver

Summer of Service (SOS) is a summer program for middle and high school aged youth, designed to give them fun experiences engaging in real community service work. Youth enroll for one-week sessions and choose one of five service themes: Environment and Ecology; Early Childhood Education; Media; Leadership, and Community Outreach. Teams of 10-12 youth and two team leaders, along with a high school intern, work together to plant trees, clean parks, plan hands-on activities for preschoolers, work behind the scenes in the Museum, complete digital media projects, and work with seniors. Friday Fun Days feature excursions to Bay Area attractions. One of the positions is:

Part-time, temporary position; Monday – Thursday, 8:30 a.m. to 3:00 p.m., June to August. The Museum's Summer of Service day camp program requires a driver to operate a 15-passenger van, shuttling middle school-aged youth and their team leaders to community service project sites within Santa Clara County. Must be at least 21 years of age, have a Class C or B driver's license, previous experience driving a 15-passenger van, and a clean driving record. The ideal candidate will also be responsible, mature and enjoy working with youth.

 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org


Youth Programs Developer

The Museum Youth Programs Developer works to create and implement quality, developmentally appropriate after school and summer programs for youth grades 6-12 (ages 10-18). This position includes coordination of CDM’s Youth Programs: Discovery Youth, Sacred Heart Nativity Schools Video Workshops, and Summer of Service. Full-time, exempt position with benefits.

Working within the Education Department, the Youth Programs Educator develops and implements two major programs for middle and high youth. September through May, the Discovery Youth program provides programming after school and on weekends that fosters learning in the areas such as digital media and community service. June through August, the Summer of Service (SOS) program focuses on a fee-based, community service-oriented day camp.

The qualified candidate will have a Bachelor's Degree; previous experience working with adolescents; supervisory experience; and knowledge of a variety of industry standard multimedia tools, such as Photoshop, Illustrator, and digital editing software. Excellent communication/teaching skills, including, preferably, Spanish language skills. Candidate should be available to work a Tuesday through Saturday schedule September through May.

 

How to Apply: Your complete application will include cover letter, references, and either a resume or completed Job Application. If you choose to complete the online Application, please send the additional items to:

Human Resources
Children’s Discovery Museum of San Jose
180 Woz Way
San Jose CA 95110
jobs@cdm.org